A counsellor:
- is someone who usually has a background in psychology, clinical psychology, counselling psychology or specialised counselling skills training
- is specially trained to listen actively and attentively to everything you say
- is trained in techniques that can help you work through your emotional distress
- listens without judgement and bias
- keeps everything you say confidential
- is a stranger who can listen to your problem/issue from a fresh/different perspective
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